The client is one of the leading food retail, wholesale and distribution company. Currently headquartered in West Midlands, it started its operations in 1917 as a counter-service grocery store, has built 8,000 strong workforce spread over 300 different locations. With turnover of around £1 billion and it is the largest SPAR distribution centre in the UK, owning 280 SPAR stores and serving 1,000 in total across England and Wales.
The client witnessed managing large quantity of items and high volume of inventory across its 1300+ convenience stores in the UK and Wales through its proprietary Warehouse Management System – “Multi-Depot System”. The home-grown system was responsible for seamless functioning of warehouse operations including inventory management, assembly management, quality and compliance, storage of goods and timely dispatch of orders. The client required a robust and efficient solution to manage their ever-growing warehouse operations along with integration with third party systems in finance, point-of-sale and retail departments.
The leader in the wholesale industry desired an integrated system to synchronize supply and demand managing products and end-customers along with smooth functioning of the wholesale business cycle including planning, order management, inventory management, distribution and payment transaction.
The warehouse management system was an independent system functioning in silo. Thus, information gathering across the organization, while validating from other systems, was time consuming and at the same time lacked accuracy. The system needed immediate integration with other applications such as invoice, product/services and delivery management; making it flexible and accurate with firmed up data. transaction.
A solutions partner with strong expertise and experience in end-to-end application development and support was desired; in line with industry’s best practices and tools to cater to Demand Supply Integration (DSI) resulting in improved organization’s performance.
JK Techosoft, as the client’s solutions partner played a pivotal role in technological evolution and advancement for their warehouse management system while integrating the Multi- Depot System with other third-party applications such as: